Mentorship Matters

Building Leaders Through Connection

Summary

  • Employees with mentors are twice as likely to feel they have learning and growth opportunities at work, with formal mentoring programs increasing career clarity and confidence.  (Gallup, 2023)
  • 84% of Fortune 500 companies have mentoring programs, and 100% of Fortune 50 companies. (Forbes, 2022)

Mentorship Matters strengthens organizational leadership pipelines and workplace culture by fostering structured mentor–mentee relationships. Participants learn how to build trust, set meaningful goals, and support mutual growth. As Singapore grapples with talent retention and leadership development, this program equips both mentors and mentees to engage in purposeful, growth-oriented connections, boosting engagement, loyalty, and career progression.

Key Topics Covered

1. Foundations of effective mentoring: establishing trust, confidentiality, and clear agreements

  • Define mentor and mentee roles at the start.
  • Build credibility through consistent, open communication.
  • Set boundaries that create safe and supportive relationships.
  • Protect confidentiality to maintain trust.

 

2. Coaching techniques to guide development-focused conversations

  • Integrate goal setting to align on outcomes.
  • Explore reality by identifying current challenges.
  • Brainstorm options for overcoming barriers.
  • Define the way forward with actionable steps.

 

3. Mentee effectiveness: active listening, goal-setting, and feedback integration

  • Teach mentees to ask clarifying questions.
  • Encourage mentees to set development goals.
  • Train mentees to accept and act on constructive feedback.
  • Cultivate self-awareness and accountability in mentees.

Learning Outcomes

  1. Understand the roles, expectations, and boundaries within a mentor–mentee relationship.
  2. Apply coaching and feedback techniques to facilitate professional development.
  3. Establish structured, trust-based mentoring processes with clear objectives and feedback loops.

Framework

Framework: 4-Step Mentorship Cycle

  • Plan – set SMART goals and ground rules

  • Build – establish trust and rapport

  • Sustain – guide development using coaching models (e.g. GROW)

  • Reflect – review progress, feedback, and closure

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